Slack System Status

Incident: New EDIT - Increased HTTP 5xx errors resulting in trouble accessing Canvases

2026-02-17T13:45:29-08:00

1:45pm PST We are aware of an issue where users may observe increased HTTP 5xx errors in the form of different failure scenarios across Slack services. We are investigating the root cause and a well defined impacted experience with the highest priority, and apologize for any inconvenience this is causing for users. EDIT EDIT EDIT!

1:48pm PST Update #1

Incident: Test Incident 2

2026-02-17T13:49:27-08:00

1:49pm PST Test Details

12:39am PDT TEST TEST TEST 88888

Incident: TEST SLACK DM not working as expected

2026-02-24T08:30:44-08:00

8:30am PST We're investigating a new incident.Current impact to end users: Slack DM issuesWe'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

Incident: Trouble with search

2026-06-04T11:19:31-07:00

11:19am PDT We’re investigating an issue impacting search. We’re on the case and will provide another update once we have more details to share. Thank you for your patience in the meantime.

Incident: Trouble connecting to Slack

2026-06-04T11:25:03-07:00

11:25am PDT Users may be unable to connect to Slack or send messages at the moment. We apologize for the disruption. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.

Incident: Widespread connectivity issues

2026-06-04T11:26:41-07:00

11:26am PDT Many customers are experiencing trouble connecting to Slack. We're very sorry for the disruption. We're actively investigating and we'll provide another update within 30 minutes.

Incident: Trouble with search

2026-06-04T11:28:32-07:00

11:28am PDT We’re investigating an issue impacting search. We’re on the case and will provide another update once we have more details to share. Thank you for your patience in the meantime.

Incident: Trouble connecting to Slack

2026-06-04T11:33:45-07:00

11:33am PDT Users may be unable to connect to Slack or send messages at the moment. We apologize for the disruption. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.

Incident: Users cannot switch Workspaces

2026-06-05T01:23:48-07:00

1:23am PDT Users cannot switch Workspaces and instead see a spinner in the left-hand menu. We apologize for the disruption. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.

Incident: Trouble connecting to Slack

2026-06-05T10:57:09-07:00

10:57am PDT Users may be unable to connect to Slack or send messages at the moment. We apologize for the disruption. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.

10:59am PDT TEST TEST TEST - Update 2

11:01am PDT TEST TEST TEST - RESOLVED

Incident: Issues with login

2026-06-05T11:07:21-07:00

11:07am PDT Some users may be unable to log into Slack. We apologize for the inconvenience and will continue sharing updates as they become available.

11:08am PDT TEST TEST - Update 2

11:10am PDT TEST TEST - RESOLVED (EDITED)

Incident: Issues with login

2026-06-08T11:30:01-07:00

11:30am PDT Some users may be unable to log into Slack. We apologize for the inconvenience and will continue sharing updates as they become available.

11:30am PDT We've implemented a directory change to move traffic. Thanks.

Incident: John Lee Test

2026-06-09T21:21:50-07:00

9:21pm PDT 10 June Test

Incident: John Lee Test2

2026-06-09T21:23:24-07:00

9:23pm PDT Ooops - we are still working on it.

9:51pm PDT a second note for 1425

Incident: System-wide service disruption (template) - John lee

2026-06-09T21:26:05-07:00

9:26pm PDT A number of Slack features are currently unavailable, including loading conversations, sending messages, uploading files, and using search. We are addressing this as our highest priority, and will provide an update within 30 minutes. Thank you for bearing with us in the meantime.

Incident: Performance Degradation – Middle East (Dubai) Region

2026-06-09T21:38:36-07:00

9:38pm PDT We're investigating a new incident.Current impact to end users: <Describe the issue and how it manifests for end users, including details like which specific functionality or features are impacted, and any error messages or other symptoms a user may encounter.>We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

9:47pm PDT <Summarize any notable changes from the previous update OR if there aren't changes from the previous update, specifically state that here.>Current status and actions being taken: <What actions we're currently taking in our investigation or remediation efforts; are we trying to identify the cause, have identified the cause, preparing to ship a fix, etc.>Estimated time to resolution: <Rough timeframe in which impact might be resolved, if we have an estimate.>Scope: <Roughly what percentage of users are impacted; which categories of users, regions, devices, etc. are impacted; absolute number of errors and/or impacted users can be included ONLY IF sending email to ONE customer>We'll continue to provide updates every 30 minutes until the impact is resolved for all users.

9:47pm PDT This issue is now resolved for all users.Current status and recent actions taken: <What actions we've taken leading to the resolution, any ongoing actions that may be relevant to customers, any elaboration or clarification on the "resolved" status if needed>Scope: <Roughly what percentage of users were impacted; which categories of users, regions, devices, etc. were impacted>Previous impact to end users: <Describe the symptoms impacted users may have experienced, which functionality or features were affected, relevant error messages, etc.>Required resolution steps: <Any steps users should take for the issue to be resolved on their end>We apologize for any disruptions to your day.

Incident: Slack Threads Not Loading

2026-06-11T03:11:58-07:00

3:11am PDT We're investigating a new incident.Current impact to end users: Slack users are unable to load Threads.We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

3:28am PDT <Summarize any notable changes from the previous update OR if there aren't changes from the previous update, specifically state that here.>Current status and actions being taken: <What actions we're currently taking in our investigation or remediation efforts; are we trying to identify the cause, have identified the cause, preparing to ship a fix, etc.>Estimated time to resolution: <Rough timeframe in which impact might be resolved, if we have an estimate.>Scope: <Roughly what percentage of users are impacted; which categories of users, regions, devices, etc. are impacted; absolute number of errors and/or impacted users can be included ONLY IF sending email to ONE customer>Current impact to end users: <Describe the symptoms impacted users may experience, which functionality or features are affected, relevant error messages, etc.>Known workarounds: <Any steps users could take to continue using Slack or impacted features before the issue is fully resolved>We'll continue to provide updates every 30 minutes until the impact is resolved for all users.

3:30am PDT This issue is now resolved for all users.Current status and recent actions taken: <What actions we've taken leading to the resolution, any ongoing actions that may be relevant to customers, any elaboration or clarification on the "resolved" status if needed>Scope: <Roughly what percentage of users were impacted; which categories of users, regions, devices, etc. were impacted>Previous impact to end users: <Describe the symptoms impacted users may have experienced, which functionality or features were affected, relevant error messages, etc.>Required resolution steps: <Any steps users should take for the issue to be resolved on their end>We apologize for any disruptions to your day.

Incident: Huddle issues in Slack

2026-06-11T03:26:58-07:00

3:26am PDT We're investigating a new incident.Current impact to end users: Some users cannot load HuddlesWe'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

Incident: Multiple slack users cannot see canvas or messages

2026-06-11T05:43:08-07:00

5:43am PDT We're investigating a new incident.Current impact to end users: Several Slack users are unable to view Canvas or messages.We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

5:44am PDT Our work on this issue is still ongoing.Current status and actions being taken: A recent update patch has been identified as the cause of the issue and a rollback or fix forward in under discussionWe'll provide another update in 30 minutes until the impact is resolved for all users.

5:45am PDT This issue is now resolved for all users.Current status and recent actions taken: TEST Scope: All CustomersPrevious impact to end users TEST Required resolution steps: TESTWe apologize for any disruptions to your day.

Incident: Some users experiencing trouble sending or receiving messages

2026-06-11T05:47:22-07:00

5:47am PDT Some users may be experiencing delays or failures when sending or receiving messages, including DMs and threads. We're sorry for the disruption and are actively investigating. We'll share another update within 30 minutes.