Thursday July 30, 2026

Resolved

This issue is now resolved for all users.

4:36 AM PST

Update

Our work on this issue is still ongoing.

• Current status and actions being taken:  Our investigation indicates the issue is related to unhealthy database endpoints within the API layer. We're working to restore full service.

We'll provide another update in 30 minutes until impact is resolved for all users.

3:42 AM PST

Investigating

We're investigating a new incident.

• Current impact to end users: We're aware of the issue where users may experience intermittent access, sign-in failures, 504 Gateway Timeout errors, and issues creating direct messages.We've identified a database issue and are investigating the issue.
  
  

We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue. 

3:28 AM PST