Thursday June 11, 2026

Resolved

This issue is now resolved for all users.

• Current status and recent actions taken: <What actions we've taken leading to the resolution, any ongoing actions that may be relevant to customers, any elaboration or clarification on the "resolved" status if needed>
• Scope: <Roughly what percentage of users were impacted; which categories of users, regions, devices, etc. were impacted>
• Previous impact to end users: <Describe the symptoms impacted users may have experienced, which functionality or features were affected, relevant error messages, etc.>
• Required resolution steps: <Any steps users should take for the issue to be resolved on their end>

We apologize for any disruptions to your day.

3:30 AM PST

Update

<Summarize any notable changes from the previous update OR if there aren't changes from the previous update, specifically state that here.>

• Current status and actions being taken: <What actions we're currently taking in our investigation or remediation efforts; are we trying to identify the cause, have identified the cause, preparing to ship a fix, etc.>
• Estimated time to resolution: <Rough timeframe in which impact might be resolved, if we have an estimate.>
• Scope: <Roughly what percentage of users are impacted; which categories of users, regions, devices, etc. are impacted; absolute number of errors and/or impacted users can be included ONLY IF sending email to ONE customer>
• Current impact to end users: <Describe the symptoms impacted users may experience, which functionality or features are affected, relevant error messages, etc.>
• Known workarounds: <Any steps users could take to continue using Slack or impacted features before the issue is fully resolved>

We'll continue to provide updates every 30 minutes until the impact is resolved for all users.

3:28 AM PST

Investigating

We're investigating a new incident.

Current impact to end users: Slack users are unable to load Threads.

We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

3:11 AM PST

Investigating

We're investigating a new incident.

Current impact to end users: Some users cannot load Huddles

We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

3:26 AM PST

Resolved

This issue is now resolved for all users.

• Current status and recent actions taken: TEST 
• Scope: All Customers
• Previous impact to end users TEST 
• Required resolution steps: TEST

We apologize for any disruptions to your day.

5:45 AM PST

Update

Our work on this issue is still ongoing.

• Current status and actions being taken:  A recent update patch has been identified as the cause of the issue and a rollback or fix forward in under discussion

We'll provide another update in 30 minutes until the impact is resolved for all users.

5:44 AM PST

Investigating

We're investigating a new incident.

Current impact to end users: Several Slack users are unable to view Canvas or messages.

We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

5:43 AM PST

Investigating

Some users may be experiencing delays or failures when sending or receiving messages, including DMs and threads. We're sorry for the disruption and are actively investigating. We'll share another update within 30 minutes.

5:47 AM PST