Thursday June 5, 2025

Resolved

RESOLVED NOTE

11:39 AM PST

Monitoring

We're continuing to monitor this issue, but are observing improved health metrics.

• Current status and actions being taken: <We're still working toward resolving the issue and reducing the likelihood of symptoms recurring. We'll continue to monitor internal metrics as we work through this.

As user impact is currently mitigated, we'll provide another once the issue is fully resolved.

10:42 AM PST

Monitoring

We're seeing signs of improvement but continue to monitor the situation.

• Current status and actions being taken: We have identified the root cause and are observing signs of improvement in our health metrics. Affected users may no longer experience issues.
• Estimated time to resolution: No estimated time to resolve at this time. 
• Scope: Users globally may have encountered errors to some degree.
• Current impact to end users: Some users may have previously encountered issues loading or connecting to Slack as well as issues with sending or receiving messages.
• Known workarounds: No known workaround at this time.

We'll continue to provide updates every 30 minutes until the impact is resolved for all users.

10:02 AM PST

Investigating

We're investigating a new incident.

• Current impact to end users: Some users may be experiencing trouble connecting to or loading Slack, as well as sending or receiving messages.

We'll provide an update within 30 minutes including further details on scope and actions being taken to resolve the issue.

9:30 AM PST