Wednesday April 16, 2025

Incident

Testing - Trouble with adding or triggering steps in Workflow Builder

incident done Summary

JUST FOR TESTING - We’ve rolled out a fix and Workflow Builder steps are now working as expected. If you’re still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Thank you for bearing with us as we worked to get this fixed!

9:59 AM PST

Resolved

JUST FOR TESTING - We’ve rolled out a fix and Workflow Builder steps are now working as expected. If you’re still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Thank you for bearing with us as we worked to get this fixed!

4:59 PM PST

Update

JUST A TEST (Not a real incident) Our investigation is still ongoing, but we have determined this is primarily affecting workflows containing any third party connections, including those with custom steps. We'll be back with another update as soon as possible. Thanks for your patience as we continue working on this.

4:22 PM PST

Update

JUST FOR TESTING - We’ve identified the cause of the issue and we’re working on getting a fix out as soon as possible. We’ll be back once we have another update to share.

3:00 PM PST

Investigating

This is just for testing - NOT A REAL INCIDENT.
We're investigating reports of errors with some workflow builder steps. Users may be seeing errors such as "We had a problem loading your spreadsheet". We're on the case and will be back with an update as soon as possible.

11:57 AM PST

Features affected

Workflows

Status

Incident